How do I use my flight rewards?
Rapid Rewards Africa will book your FlySafair flight for you on the cheapest advertised and available price. No discounts apply to our flight booking service for members.

What are the payment options for flight bookings?
You can pay immediately via credit/debit cards upon booking with our office. 

Are there any discounts on flight bookings?
We can assist you by booking the best/cheapest available flight for you on FlySafair, if required. No dicounted airfares apply.

What is FlySafair’s cancellation policy?
Cancellations may incur a fee, and any changes to flight bookings are subject to additional charges as per FlySafair’s terms.

How do I access discounted accommodation?
Simply complete our online quote form to receive an up-to-date quote for discounted accommodation, including hotels, lodges, guesthouses, and self-catering options.

Are there any service fees for booking accommodation?
No, Rapid Rewards does not charge any service fees for booking accommodation. This service is free!

How far in advance do I need to book accommodation?
Book your accommodation at least 2 working days before your desired stay for the best rates and availability.

Can I cancel my accommodation booking?
Cancellation policies may vary depending on the accommodation provider. Please refer to your booking confirmation for detailed terms.

Are the discounts available year-round?
Yes, you can enjoy discounted rates on selected accommodations throughout the year.

How do I use my car rental rewards?
Complete our “QUOTE ME” form online or call 010 634 4930 for a car rental quote. Book at least 24 hours before your  car rental collection.

What’s included in the car rental rewards?
Enjouy super low daily and monthly rental rates, unlimited km’s from 1 day and longer rentals, no excess on hold and free delivery and collection within 25km from the supplier branch. PLUS book one additional driver for FREE to the value of R550.

Are there any service fees for car rentals?
There are no additional service fees for booking through Rapid Rewards.

Do I need to pay anything at the time of booking?
Yes, you will need to pay the quoted car rental cost, upon booking with our office plus a R2000 refundable fuel deposit will be payable on collection of your vechicles.

Can I use a third-party credit card for car rentals?
No, only the member’s credit card can be used for payment, and the member must be the driver of the rented vehicle.

How do I use my bus travel rewards?
Complete our online “QUOTE ME” form for an updated bus booking quote, or call us at 010 634 4930. Once satisfied with your quote, book at least 4 working days before your bus trip departure.

Are there any service fees for bus bookings?
No, Rapid Rewards does not charge any service fees on bus bookings. This reward service is completely free!

What do I need to do to book a discounted bus ticket?
Pay the full discounted price for your bus ticket 3 full working days before travel. You’ll receive a confirmation once processed.

Can I transfer my bus ticket to someone else?
No, tickets are non-transferable and must be used by the booked passenger or qualifying club beneficiaries.

What happens if I need to cancel or change my bus booking?
Once your bus ticket is booked and paid, no refunds apply. If changes are needed, a service fee may apply.

How do I use my Lifestyle Rewards?
Access exclusive discounts and offers by becoming a Rapid Rewards member. 

What are the benefits of Lifestyle Rewards?
You will receive savigs on everyday preselected grocery items from Shoprte/Checkers, Pick n Pay and Dischem via a mobile app on a monthly basis for a year. Saving you thousands of Rands on groceries. Get from R3-R40 off on selected items. 5 times saving offers per item.

Are there any fees associated with Lifestyle Rewards?
No, there are no extra fees for using your Lifestyle Rewards. It’s all part of being a Rapid Rewards member.

How do I find out about the latest rewards and offers?
Stay up to date with the latest rewards, offers, and promotions through our regular newsletters and online updates.

Can I use my Lifestyle Rewards in conjunction with other promotions?
No it does not apply to already discounted or promotional items. Specicfic advertised items must be purchased.