How do I use my flight rewards?
Book flights with Rapid Rewards and enjoy discounted fares with FlySafair. Full members get R100 cashback on the first 3 flight bookings.

How does the cashback work for flight bookings?
Rapid Rewards members receive R100 cashback per flight booking, up to a total of R300 on the first three flights booked.

What are the payment options for flight bookings?
You can pay via credit/debit cards or cash at any Pick ‘n Pay store. All payments must be made within 24 hours of booking.

Are there any discounts on flight bookings?
Yes, we offer an exclusive deal on FlySafair tickets when booked through our office, with cashback on the first three bookings for full paying members. Once your 3 x R100 Reward flight discounts have been used, we can assist you by booking the best/cheapest available flight for you on FlySafair, if required.

What is FlySafair’s cancellation policy?
Cancellations may incur a fee, and any changes to flight bookings are subject to additional charges as per FlySafair’s terms.

How do I access discounted accommodation?
Simply complete our online quote form to receive an up-to-date quote for discounted accommodation, including hotels, lodges, guesthouses, and self-catering options.

Are there any service fees for booking accommodation?
No, Rapid Rewards does not charge any service fees for booking accommodation. This service is free!

How far in advance do I need to book accommodation?
Book your accommodation at least 2 working days before your desired stay for the best rates and availability.

Can I cancel my accommodation booking?
Cancellation policies may vary depending on the accommodation provider. Please refer to your booking confirmation for detailed terms.

Are the discounts available year-round?
Yes, you can enjoy discounted rates on selected accommodations throughout the year.

to additional charges as per FlySafair’s terms.

How do I use my car rental rewards?
Complete our “QUOTE ME” form online or call 010 634 4930 for a car rental quote. Book at least 2 working days before your car rental collection.

What’s included in the car rental rewards?
Enjoy super low daily rental rates, extra kilometers, no excess on hold, and free delivery & collection within 20km of the supplier branch.

Are there any service fees for car rentals?
There are no additional service fees for booking through Rapid Rewards.

Do I need to pay anything at the time of booking?
Yes, you will need to pay the quoted car rental cost, along with any refundable deposit and applicable service fees as per the Terms & Conditions.

Can I use a third-party credit card for car rentals?
No, only the member’s credit card can be used for payment, and the member must be the driver of the rented vehicle.

How do I use my bus travel rewards?
Complete our online “QUOTE ME” form for an updated bus booking quote, or call us at 010 634 4930. Once satisfied with your quote, book at least 4 working days before your bus trip departure.

Are there any service fees for bus bookings?
No, Rapid Rewards does not charge any service fees on bus bookings. This reward service is completely free!

What do I need to do to book a discounted bus ticket?
Pay the full discounted price for your bus ticket 3 full working days before travel. You’ll receive a confirmation once processed.

Can I transfer my bus ticket to someone else?
No, tickets are non-transferable and must be used by the booked passenger or qualifying club beneficiaries.

What happens if I need to cancel or change my bus booking?
Once your bus ticket is booked and paid, no refunds apply. If changes are needed, a service fee may apply.

How do I use my Lifestyle Rewards?
Access exclusive discounts and offers by becoming a Rapid Rewards member. You’ll receive personalized perks on shopping, dining, and entertainment.

What are the benefits of Lifestyle Rewards?
Enjoy special offers, personalized discounts, and the ability to live life to the fullest at a fraction of the cost with our carefully selected lifestyle benefits.

Are there any fees associated with Lifestyle Rewards?
No, there are no extra fees for using your Lifestyle Rewards. It’s all part of being a Rapid Rewards member.

How do I find out about the latest rewards and offers?
Stay up to date with the latest rewards, offers, and promotions through our regular newsletters and online updates.

Can I use my Lifestyle Rewards in conjunction with other promotions?
Yes, Lifestyle Rewards can be combined with other ongoing promotions, providing even more value to our members.